GlenDel Crossbow Buck 3D Archery Target

Customer service sucked, they told me they could not
Warranty the item because the wind is an act of God….It wasn’t a hurricane or tornado just normal high wind but still who expects that the almost $300 target would fall apart so quickly. The customer service was non-existent!!!!

After purchasing this target; the very 1st session utilizing this target it failed at the front leg. The wind blew the target over & broke /bent beyond repair. The left side front leg folded over and now I cannot use the this overpriced target. I had another Glendale target with same leg form so I had to use an old leg to make it work. I had called the customer service dept. and the lady told me that they would not take the target back for a refund or replacement. That was just on me and my problem. I told the lady that it had to be a manufacturer defect. She said that returning it back to them was not an option. I asked if I could just buy a replacement leg or ship me one at no cost to me. She said NO that’s not going to happen!!! So disappointed in this Glendel target for my crossbow! A complete waste of money for this product. It does not work with only 3 legs!!

Called Feradyne and the customer service lady told me it would probably not be covered under warranty because it may have gotten blown over by the wind and that I had left it outside in my fenced in backyard? I told her I had not even shot at the target yet!?! She sent me a link via email to attempt a warranty claim or return the dang $259 target. I had already thru the box away that target was shipped in. Totally unsatisfactory with this target….Thinking back I still have another one of the smaller Glendale targets that is basically in same condition. Think it’s just a poor design that you have to take your target in & out of the weather every time you use it!! I really just want to return the entire target. There are much better ones on the market & better price too!

Its not the best target I have gotten will not buy again.