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Warranty

LIMITED 1-YEAR MANUFACTURER’S WARRANTY

The mechanical components of your TruFire release (a subsidiary of FeraDyne Outdoors) are guaranteed against defects in materials and workmanship not caused by normal wear, misuse, or improper maintenance for the lifetime of the release as determined by TruFire. This warranty only covers TruFire releases for the original owner. Straps for all wrist strap releases are covered by a 1-year warranty, contingent upon providing proof of purchase.

Warranty on discontinued items extends 1 year from the purchase date, and proof of purchase must be provided prior to sending your release back to TruFire. If repair is not possible or parts are no longer available, TruFire reserves the right to substitute the product with one of similar style, function, or cost.

If you believe you have purchased or received a defective product, a Return Merchandise Authorization (RMA) number must be obtained by submitting a warranty claim.

All TruFire warranty claims require a photo showing the entire release; claims submitted without photos will be rejected and you will be asked to resubmit a claim and include a photo. Items sent back without an RMA number will be refused and returned to the sender.

TruFire reserves the right to determine whether an item is covered by the manufacturer’s warranty upon receiving the product back for inspection. If a product is determined to be defective, it will be repaired; if repair is not possible, the product will be exchanged or replaced with the same product. If the same product is no longer available, a product of similar style/function/cost will be sent at the discretion of TruFire.

TruFire will not be liable for any injuries or damages to any person, property, or equipment that is caused by improper use, modifications or alterations, and/or lack of maintenance of this product. In the event of breakage due to defective parts, TruFire will not be liable for any cost beyond the original retail price of the product.

This warranty is void if the release has been disassembled, modified/altered, abused, or subjected to abnormal conditions and uses as evidenced by dents, bent parts, scratches, rust, or parts not original to that style release.

PRIOR TO USE, PLEASE READ AND FOLLOW ALL SAFETY INFORMATION AND INSTRUCTIONS INCLUDED WITH YOUR PRODUCT. FAILURE TO DO SO MAY VOID THIS WARRANTY.