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Black Hole FAQ

Pieces of foam are coming out of my target when I remove my arrow.  Is this normal?

If you are shooting broadheads, it is not usual to see pieces of foam coming out of both the front and rear of the target.  When the broadhead enters the target, it cuts the foam and pushes it through to the rear. When you pull your arrow back out, the broadhead cuts the foam and pulls it out the front.

One of my arrows sliced the wrap and the target has fallen apart.  Is this covered by warranty?

No, this situation is not covered by the manufacturer’s warranty

I bought the wrong product.  Can I return or exchange it?

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I have a defective product.  How can I return or exchange it?

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How can I order your products internationally?

Please call 1-800-282-4868 or fill out Contact form to request an international shipping quote.
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Can you ship to a PO Box?

No, we require a physical mailing address for shipping

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